​Remark:

• Regular Fares refers to travel from Monday to Sunday, exclude specified Black-out dates

• Peak Fares refers to travel on specified Black-out dates : (23 to 26 Dec 2022; 30 Dec 2022 to 2 Jan 2023; 20 Jan to 24 Jan; 6 Apr to 9 Apr; 21 Apr to 23 Apr; 28 Apr to 1 May; 2 Jun to 4 Jun; 29 Jun to 2 Jul; 8 Aug to 10 Aug; 10 Nov to 13 Nov; 22 Dec 2023 to 1 Jan 2024 )

• Two-way fares are not applicable for mixed class travel i.e. Economy Class + Emerald Class.

• Applicable rates based on age at time of departure:

• Adult Fare applies to all passengers 12 years old and above on day on departure.

• Child Fare applies to passengers 11 years old and below on day of departure (including infants)

• Passengers’ must obtain visa and passport must be more than 6 months validity (estimate : equal or more than 186 days ) from the date of travel.

• All prices & applicable charges are subject to change without notice.

• All timings shown in local time.

• Bintan is one hour behind Singapore Time.

• Additional trips may be scheduled for peak holiday season.

• Private Charters are available on request, subject to availability. Please click here for more info.

• Passengers are to ensure that sufficient time is given for clearance for turnaround trip. We will not be liable if passenger fails to board the ferry in time due to immigration or other reasons.

• Passengers who have connecting international flights out of Changi Airport are to ensure that their return trip from Bintan arrives at least 5 hours before the departure time of connecting flight out of Singapore. Unexpected delays may be caused by inclement weather, security checks by the local authorities or any other unforeseen circumstances. We will not be responsible for any missed connection arising from such delays.

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Check-In Time:

• Passengers are advised to check in and collect boarding passes at BRF Check-in Counter  at least 1 1/2 hours before departure time. BRF reserves the right to cancel booking if boarding pass is not collected forty minutes before departure.

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How to Use:

• Voucher will be sent via email. Please show your e-voucher along with your passport or ID at the designated location.

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Purchase Notice

• Do i need an International Passport and Visa to enter Bintan?

  • International passports are needed for exit out of Singapore and entry into Bintan. Bintan is essentially part of Indonesia and considered an international port of call, where immigration clearance and approval is necessary. Indonesia has different visa requirements for different countries. Please check with your travel agent or or the respective Indonesian embassy in your country regarding entry visas to Indonesia. In addition, please ensure that your passport is valid for a minimum of six months (estimate equal or more than 186 days) at the time of travel. All passengers holding Temporary Passport MUST obtain valid Visa into Indonesia or approval letter by Immigration Authority at Indonesia Embassy

    For more information about visa requirements, please click here.

• Where is Tanah Merah Ferry Terminal?

  • 50 Tanah Merah Ferry Road, Singapore 498833

• How long is the journey from Tanah Merah Ferry Terminal to Bintan Resorts? Is there a Time Difference?

  • The ferry ride from Tanah Merah Ferry Terminal to Bintan Resorts will take approximately 1 hour 10 minutes. Bintan is one hour behind Singapore time.

• Is it safe to travel during my Pregnancy?

  • Ladies who are 28 weeks pregnant or more from time of travel, a medical certification on fitness for travel must be presented during check-in. All pregnant passengers are required to sign an indemnity form at our counter.

  • Passenger is advised to check on personal health insurance policy coverage or purchase additional travel medical insurance from insurance companies prior to departure.

• Is the terminal & ferry accessible for wheelchair passenger?

  • There are limited number of wheelchairs at the terminal and request is subject to availability only. Prior notice must be given to BRF for passengers on wheelchairs.

  • Wheelchair is only accessible from terminal to pontoon. For the interest of passengers’ safety, wheelchair passenger who is unable to walk unaided, he/she must be accompanied by an able-bodied travel companion to assist on his/her embarkation & disembarkation.

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Cancellation Policy

• Non-refundable (0% refund)