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FREQUENTLY ASKED QUESTION (FAQ)

 

1. Can International Travelers go outside of Bintan Resorts?

• Visitors can travel outside the Bintan Resorts area but still within Bintan Island after getting a negative OAT COVID-19 RT-PCR result.

 

2. Am I required to do an additional RT-PCR test before returning to Singapore?

• You do not need to do an additional RT-PCR Test If you stay a maximum of 3 days 2 nights before returning to Singapore. You are only required to do an additional RT-PCR test when your stay is more than 3 days.

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3. Am I required to do an additional RT-PCR test if I stay more than 3 days?

• Yes. It is mandatory for you to do the RT-PCR test on day-3 if stay more than 3 days whenever you may be within Bintan island.

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4. Where can I get the COVID-19 RT-PCR or Antigen Test service at Bintan Resorts?

• For booking and reservation of RT-PCR (IDR 300.000/pax result within 24 hours) or ART (IDR 100.000/pax result within 15 mins) services in Bintan Resorts please contact us.

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5. Is it possible for Domestic travelers from other Indonesia Regions to enter Bintan Resorts?

• Domestic travelers can enter to Bintan Resorts with fully vaccinated and Booster. For those who had vaccinated dose 1 or not yet vaccinated (medical issues) must provide with COVID-19 negative letter either RT-PCR (3 x 24 hours) or ART (1 x 24 hours).

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6. Can Indonesian Citizen who are domiciled in Bintan go directly to their homes after carrying out the on-arrival RT-PCR tests?

• Can. Indonesian citizen who domiciled in Bintan Island can wait for the results of the RT-PCR examination at their place of residence but are not allowed to interact with other people before the results of the RT-PCR examination show negative results.

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7. Can Domestic Residents travel to Singapore through the Bandar Bentan Telani Ferry Terminal?

• Domestic Residents can travel to Singapore via Bandar Bentan Telani Ferry Terminal by following the provisions of Vaccinated Travel Lane by Sea in Singapore (https://safetravel.ica.gov.sg/vtl-sea/overview).

 

8. Who is eligible to come Bintan Resorts?

• Singapore and Indonesia citizens - Visa Free.

• Permanent Residents, Expatriates and other Nationalities have to apply for an online visa (https://visa-online.imigrasi.go.id/index.xhtml).

• Local Indonesia Citizens.

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